URGENT - Unable to attend due to very sick father in Oz
Hi
This is an open letter which I hope (somehow) reaches the organisers of Glastonbury!
My girlfriend has had to fly back to Australia due to her father being gravely ill, and I am due to head back to support the family in the next few days, leaving us unable to attend Glastonbury this year! We are extremely shattered at the situation (missing our first Glasto) but nothing we can do about it - family is family.. And despite my emails and calls the people at GLASTONBURY and SEE TICKETS showed not one ounce of compassion or respect for our situation, it leaves us unable to attend and well out of pocket.. We understand that ticket insurance is there but who can honestly expect a situation like this to arise the week prior to the festival, so all I am after is some advice on what I can do to try get the cost of the ticket refunded.. Any help would be much appreciated!
Thanks for your time
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